IT Support
Something not working? We are on it.
Raise a support request online and get a reference number immediately. Support hours: Mon–Fri, 8:00–17:00.
How to get help
- 1
Describe the problem
Use the support form: what is affected, since when, any error message, and what you already tried. Screenshots help.
- 2
Get a reference number
You receive it on screen and by email, with a private link to follow progress.
- 3
A technician takes over
We confirm priority, contact you by your preferred method and work the issue remotely or on site.
What we help with
- Internet & Wi-Fi
- Printers & scanners
- Windows / PC issues
- Email & Microsoft 365
- Software installation
- Browser problems
- Hardware (PC, laptop, peripherals)
- VPN & remote access
- Network drives & file sharing
- POS systems
- Receipt printers
- Barcode scanners
- Cash drawers
- Application connectivity
- Servers & network equipment
- Security concern (malware, phishing, account compromise)
- Other technical issue