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CogNivus Solutions

IT Support

Something not working? We are on it.

Raise a support request online and get a reference number immediately. Support hours: Mon–Fri, 8:00–17:00.

How to get help

  1. 1

    Describe the problem

    Use the support form: what is affected, since when, any error message, and what you already tried. Screenshots help.

  2. 2

    Get a reference number

    You receive it on screen and by email, with a private link to follow progress.

  3. 3

    A technician takes over

    We confirm priority, contact you by your preferred method and work the issue remotely or on site.

Open a support request →

What we help with