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CogNivus Solutions

AI Troubleshooting

Guided troubleshooting for everyday IT problems.

Describe the problem and our assistant walks you through safe, step-by-step checks — and hands you to a technician whenever you want.

What’s the problem?

Never type passwords or verification codes. What you type is processed to help you and kept with your session; see our Privacy Policy.

What it helps with

  • Internet and Wi-Fi
  • Printers
  • Windows issues
  • Email and Microsoft 365
  • Software installation
  • Browser problems
  • Basic hardware
  • VPN
  • Network drives
  • POS systems, receipt printers, barcode scanners and cash drawers
  • Application connectivity